PRIVACY POLICY

Last updated: 26 October 2026

CheapBooz Ltd (“we”, “us”, or “our”) operates this online store through Shopify. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

Personal information

* Full name
* Billing and delivery address
* Email address
* Telephone number

Order and payment information

* Products purchased
* Order history
* Payment status and transaction details
* Billing information required to process your order

Payment card details are generally processed by our payment service providers. We do not intentionally store full payment card numbers or security codes on our own systems.

Technical information

* IP address
* Browser type and device information
* Website activity and interactions
* Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

* Process and fulfil customer orders.
* Arrange shipping and delivery.
* Process payments, refunds, and returns.
* Communicate with you about orders and customer service enquiries.
* Verify transactions and help prevent fraud.
* Operate, maintain, and improve our Shopify store.
* Comply with applicable legal, tax, accounting, and regulatory obligations.
* Send marketing communications where legally permitted and, where required, with your consent.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

3. Legal Basis for Processing

Where required by applicable UK data protection law, we process personal information under one or more of the following legal bases:

* Contract: To process your order and provide the products or services you request.
* Legal obligation: To comply with applicable laws, including tax and accounting requirements.
* Legitimate interests: To protect our business, prevent fraud, maintain website security, and improve our services, provided your rights do not override those interests.
* Consent: Where you have agreed to receive certain marketing communications or where consent is required for cookies and other tracking technologies.

You may withdraw consent at any time where we rely on consent as our legal basis.

4. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

* Shopify: To host and operate our online store.
* Payment providers: To securely process payments, refunds, and transactions.
* Delivery companies: To deliver your orders.
* IT and service providers: To maintain our website, customer service systems, and business operations.
* Professional advisers: Such as accountants, legal advisers, or insurers where necessary.
* Authorities: Where disclosure is required by law or is necessary to protect our legal rights.

We do not sell your personal information to third parties in exchange for money.

Third-party providers are responsible for handling information in accordance with their applicable privacy obligations and contractual arrangements.

5. Shopify and Third-Party Services

Our online store is hosted by Shopify. Your information may be processed by Shopify and its service providers to facilitate purchases, payments, and other store functions.

Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices of websites that we do not operate.

We recommend reviewing the relevant third-party privacy policies before providing them with your personal information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

* Keep the website functioning correctly.
* Remember your shopping cart and preferences.
* Understand how visitors use our website.
* Improve website performance.
* Support advertising and marketing activities, where enabled.

Where required by law, we will obtain your consent before using non-essential cookies or similar tracking technologies.

You can manage cookies through our website’s cookie settings, where available, and through your browser settings. Disabling certain cookies may affect website functionality.

7. Marketing Communications

If you subscribe to our marketing emails or otherwise agree to receive promotional communications, we may send you information about our products, offers, and updates.

You can unsubscribe at any time by clicking the unsubscribe link in a marketing email or contacting us directly.

We will send electronic marketing communications in accordance with applicable data protection and electronic marketing laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

For example:

* Order and transaction records may be retained for the periods required by applicable tax and accounting laws.
* Customer service communications may be retained for as long as necessary to resolve enquiries and maintain appropriate records.
* Marketing information may be retained until you unsubscribe or we no longer need it for the relevant purpose.
* Technical and security information may be retained for a period appropriate to security, operational, and legal requirements.

When personal information is no longer required, we will take appropriate steps to delete it or securely anonymise it, subject to any legal obligations to retain it.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee absolute security.

10. International Data Transfers

Some of our service providers, including Shopify and its partners, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take steps required by applicable data protection law to ensure that appropriate safeguards are in place.

11. Your Privacy Rights

Depending on the circumstances and applicable law, you may have the right to:

* Request access to the personal information we hold about you.
* Request correction of inaccurate or incomplete information.
* Request deletion of your personal information.
* Request restriction of certain processing activities.
* Object to processing based on legitimate interests.
* Request the transfer of certain information to you or another organisation.
* Withdraw consent where processing is based on consent.
* Object to direct marketing.

Some rights are subject to legal conditions and exceptions. For example, we may need to retain certain transaction records to comply with legal obligations.

To exercise your rights, please contact us using the details provided below.

12. Children’s Privacy

Our website is not intended to encourage children to provide personal information without appropriate authorisation.

If our business sells age-restricted products, we may need to take additional steps to verify a customer’s age and comply with applicable laws.

If you believe a child has provided us with personal information inappropriately, please contact us so that we can assess the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or legal obligations.

Any revised version will be published on this page with an updated revision date.

We encourage customers to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle personal information, please contact us.

Business name: CheapBooz Ltd
Email: [Insert your customer service email address]
Business address: [Insert your registered business address]
Company registration number: [Insert your Companies House registration number, if applicable]

We will respond to privacy-related requests in accordance with applicable law.

15. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Official website: https://cheapbooz.org.uk/

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End of Privacy Policy