RETURN INSTRUCTION

Return Instructions

Last updated: 26 October 2026

This policy explains how customers can return eligible purchases to CheapBooz Ltd.

1. Contact Us Before Returning an Item

Please contact our customer service team before sending a return, where practical, so we can provide the appropriate instructions.

Include the following information:

* Your full name.
* Your order number.
* The product you wish to return.
* The reason for the return, where applicable.

Customer service email: [Insert customer service email]

Please do not send products to an address other than the return address we provide.

2. Preparing Your Return

Where a return is appropriate, please:

* Package the product securely.
* Include the relevant accessories and components.
* Protect the item against damage during transport.
* Include your order number or other identifying order information.

You may inspect goods as reasonably necessary to establish their nature, characteristics, and functioning. Any deduction for diminished value will be made only where permitted by law.

3. Return Postage

For change-of-mind returns, customers may be responsible for return postage if they were informed of this requirement before purchase.

If an item is faulty, damaged, or incorrectly supplied, contact us to arrange an appropriate resolution.

We will not use this policy to restrict your statutory rights.

4. Refunds

Once we receive the returned goods or the legally required evidence that they have been sent back, we will process eligible refunds within the applicable legal timeframe.

Refunds will normally be issued to the original payment method.

Please allow additional time for your bank or payment provider to make the refunded funds available.

5. Damaged or Incorrect Items

If you receive a damaged, faulty, or incorrect product, contact us as soon as reasonably possible.

Please provide your order number and, where appropriate, photographs of the issue.

We will assess the situation and explain the available remedies under applicable law.

6. Items Subject to Return Restrictions

Certain products may be subject to legal exceptions to change-of-mind returns.

If we sell alcoholic beverages, perishable products, or other goods subject to specific restrictions, we will apply only those restrictions permitted by law.

These restrictions do not remove statutory rights concerning faulty or misdescribed goods.

7. Contact Information

Business name: CheapBooz Ltd
Email: [Insert customer service email]
Return address: [Insert confirmed return address]

Please wait for any necessary return instructions before sending your goods.